There is a problem at a play area, who is responsible?

The Parish Council maintains and refurbishes play areas across West Swindon. Inspections are made weekly from October to March and twice weekly from April to September. If there is a problem, you can report it to the Parish Team using the Request a Service button at the top of the screen.

If there is a problem at evenings, weekends or public holidays, please contact the out of hours team on 01793 445501.

I have found broken glass/needles, who do I call?

During the working day you can contact the Parish Office to report any needle or drug detritus or broken glass using the button at the top of the screen.

If there is a problem at evenings, weekends or public holidays, please contact the out of hours team on 01793 445501. If there is an urgent problem that requires immediate attention please call 999

Who is responsible for removing graffiti?

The Parish Council will remove offensive graffiti on public property within 5 working days of it being reported unless there is a practical reason why this cannot be done. Non-offensive markings will be removed when there are the resources available to do so. Please use the button at the top of the screen.

If graffiti is on private walls or fences, we cannot remove it. Swindon Borough Council offer a service for home owners, further details can be found here: Report graffiti | Swindon Borough Council

There is an overflowing bin, who is responsible?

The Parish Council empties public bins Monday to Friday. Toothill, Freshbrook and Shaw Village Centres are emptied daily. Play areas and parks are emptied twice weekly.

Tesco and other small shops may have their own bins. We do not empty bins in Lydiard Park. We do not cover Peatmoor shops.

If you see an overflowing bin, you can contact us to let us know using the button at the top of the screen.

There is flytipping, who is responsible?

Both West Swindon Parish and Swindon Borough Council have responsibility.

For small amounts of waste on public land, verges and open spaces, you can contact the Parish Council using the button at the top of the screen.

For large items and mass waste, you can report it to Swindon Borough Council here. Sometimes this will be investigated by Swindon Borough Council’s environmental crime team.

You can book appointments at the household waste and recycling centre at Waterside if you need to get rid of items from your home.

When will the grass be cut?

The Parish Council cuts grass across West Swindon on a two to three weekly cycle. We are cutting longer this year to enable regrowth between cuts. If you think we have missed an area, please contact by using the button at the top of the screen.

There are low hanging branches causing a problem for pedestrians and cyclists

If trees or shrubs are on public land, the Parish Council can remove low hanging branches or cut back problem stems or overgrowth where it is causing a nuisance for passers by. Report it to us using the button at the top of the screen.

If the problem relates to someone’s private hedge, shrub or tree, it is the homeowners responsibility, however, Swindon Borough Council can take action to enforce it where it is blocking access to the highway. You can report it to SBC on the following link: Overgrown shrubbery report

There is a problem with brambles or nettles

The Parish Council can strim or cut back brambles or nettles when they are getting in the way of the footpath. Please use the button at the top of the screen to report it to us.

I have a problem with trees that neighbour my property, who is responsible?

Swindon Borough Council is responsible for all trees on public land in West Swindon.

Generally it is expected that home owners have the responsibility to manage any overhanging branches or falling leaves/fruit themselves.

If there is a safety issue or damage to property you must report it to Swindon Borough Council in the first instance: Tree maintenance report 

If there is a fallen tree that requires the specialist tree team to remove, or has occurred out of hours, please call Swindon Borough Council on (01793) 445501.

There is a problem with overgrown shrubbery around my property/car parking space, can I remove it?

You can remove any overgrowth on your property from plants on neighbouring land.

You should take care not to damage or remove the plant, shrub or tree if it is on public land.

There are no permissions in place that give you the right to remove or damage plants on public land. If you have a concern, please contact us using the button at the top of the screen first so that we can arrange a home visit.

You must dispose of any cuttings responsibly. You cannot leave them on public land as this is classed as illegal flytipping and you could get fined.

When will the Parish Council cut the shrubs/hedges?

The Parish Council cuts hedges and shrubs in the Autumn and Winter. There is usually one cut a year.

If you have a problem outside of that time, please contact us using the button at the top of the screen and we will do our best to help.

Can I leave green waste on the land next to my garden waste?

No. Any waste material that is left on public land is classed as illegal flytipping and you could get fined. It does not matter where the waste has come from and it does not matter if the waste will eventually rot down.

You have no permission for this and you could damage the local environment. If you know of someone who is doing this, you can report it to us.

There is waste accumulating in the area by my local shops, who is responsible?

Many of the village centres have a service yard area or they have a space that they lease behind their units. They are responsible for keeping this clean and tidy.

If the problem is serious, you can report it to Swindon Borough Council's environmental team: Report rubbish on private land | Swindon Borough Council

I want to use a gate in my fence to access public land, is this ok?

You can install gates and fences on your boundary. You cannot clear grass, shrubs or trees on public land to give you access to your gate. You cannot install paving slabs, arbours or store materials on public land.

Can I get an allotment?

Yes, we have one allotment site at Blagrove consisting of 37 individual allotments.

Currently there is a long waiting list. Please contact the Parish Office using the button at the top of the screen and we will add you to the list. Once you are on the list we will be able to keep you updated on progress to get you a plot.